Warranty Information & Return policy

Thank you for your interest in Etaro scissors. To insure your entirely satisfied with your purchase, we’re here to help.

Warranty:

• All Etaro scissors are covered by a one-year $10.00 warranty from normal wear and tear or if they just need a tune-up during the first year. Please bring or send them in to our Scissor Spot. When shipping your scissors in for service, we do recommend that you insure the package. Please include your contact information, a copy of your receipt, and arrange payment for $10.00 to cover return shipping and insurance. If you prefer we can email you an invoice and you can pay securely online, simply use our contact page. Hikari technicians will make your scissors like new again. Please note that having your Hikari and Etaro scissors sharpened by anyone other than Hikari Scissor Factory will most likely result in damage to your scissor and unsatisfactory performance.

Returns:

• We stand behind our products 100% and we are always here to help you. We want every customer to be completely satisfied and enjoy owning there purchase. Because we do not sell used products we are unable to take back used products. If you would prefer to try something before you purchase, please contact us so we can further assist you.

Contact Us:

• If you have any questions, or if there is anything that we can help you with, please feel free to contact us